About Company:
AVAYA
We are shaping the future of communications. If you're a 'Futuremaker', join us.
AVAYA, a global player in telecommunications market, a spun off from Lucent technologies, with over 100 years of experience and innovation in our DNA from AT&T Bells Labs to Lucent Technologies.
More than one million businesses worldwide, including nearly 90 percent of the FORTUNE 500, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya is a global player with presence in 54 countries with 16,000 'Futuremakers', including 2,500 research and development professionals worldwide.
AVAYA INDIA
Avaya's India Development Center collaborates with Avaya Labs globally for research and development in building Avaya's products of the future as well as consulting and integration services. The state-of-the-art facility also houses Global Services Delivery, which provides complete maintenance support for customers and business partners. In India our centers are located in Pune and Hyderabad. Currently, we have over 1600 'Futuremakers' in India, based out of both these locations.
To know more about us, please visit: http://www.avaya-apac.com/india/
Job Description:
- Extensive experience with VOIP / Call centre / Telephony solutions for SME
- Extensive experience of writing detailed system/functional specifications
- Some past development experience would be useful but not mandatory
- Good interpersonal & negotiation skills
- Good communication & presentation skills
- Good team player and passionate about the solution being delivered
- Particiapte in Scrum and ownership the stories/Backlog in Rally. Prioritizes stories.
Runs the Scrums along with Tech Manager.
Review Iteration deliveries and provide feedback
- Some experience in pre or post sales support of CC solutions
- Good awareness of Call Centre solutions
Additional Information
Location: Pune
Experience: 7 - 12 years
Key Skills: VIOP, IVR, telecom, Business Analyst
Category: Software, Hardware, EDP
Role: Business Analyst
Posted On: 12th Feb 2010
