Microland
Experience: 0 - 4 Years
Compensation: Rupees 1,50,000 - 2,00,000
Education: UG - Any Graduate - Any Specialization PG - Post Graduation Not Required
Industry Type: BPO/ITES
Role: Associate/Sr. Associate -(Technical)
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Desired Candidate Profile
Graduate freshers like BE, B Tech ,BCA, MCA, MBA, Bsc, BHM, BBM, B com, BBA, or Under Graduates/Diploma holders and ITI,10+3.
Experienced from any domain with good communication skills, Basic technical knowledge, technical support, willing to work in night shifts/rotational shifts.
Job Description
Contact Person Girish(HR Executive) - 9880587250
Walk-In for an Interview, from Feb 2010 to Apr 2010 (Except for Sunday) , from 10Am to 4Pm Venue: 1B, Ecospace Belandur, Outer Ring Road, Bangalore 560 103-India
Job Profile: • Technical Support on basic operational or maintenance of Networking products like computer routers, modems . • Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. • Escalate problems when unable to resolve customer issues. • Log and sufficiently document all contacts with customers in designated tools. • Identify and provide input on unique or recurring customer problems.
Keywords: Flawless communication, Troubleshooting Knowledge in Hardware & Networking & good understanding of customer service
Company Profile
Microland’s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base
Contact Details
Company Name: Microland
Website: http://www.microland.co.in
Executive Name: Sherry Mathew
Address:
Microland Limited
1B, Ecospace Outer Ring Road Bellandur
BANGALORE,Karnataka,India 560001
Email Address: c_sherrymk@microland.com
Telephone: 9880587250
