Job Description
"Deloitte" is the brand under which 165,000 dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu (DTT), a Swiss Verein. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTT helps coordinate the activities of the member firms, but does not itself provide services to clients. DTT and the member firms are separate and distinct legal entities, which cannot obligate the other entities. DTT and each DTT member firm are only liable for their own acts or omissions, not those of any other entity. Each DTT member firm is structured differently in accordance with national laws, regulations, customary practice and other factors, and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities.
In the United States, Deloitte LLP is the member firm of DTT. Like DTT, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
Deloitte & Touche LLP
Deloitte Consulting LLP
Deloitte Financial Advisory Services LLP
Deloitte Tax LLP.
Contact Coordinators will have responsibility for maintaining the overall quality of data for all contacts and augmenting contact information for strategic clients.? Contact Coordinators will use internal resources and external data sources to validate and update contact information.? Data maintenance activities will include de-duping, standardizing, and identifying incomplete records.
It is envisioned that the Contact Coordinators will eventually be a critical element in performing analysis to develop stronger client relationships in pursuits and marketing programs.? For example, Contact Coordinators may help provide summary reports to track key contact and relationship metrics (e.g., attendance by levels, credits earned, etc.). This position requires close interaction with the CRM Team, client team professionals, and marketing personnel
Maintain an up-to-date repository of contact/relationship information stored in SAP CRM, especially as it relates to strategic clients
Interact with client service professionals, local and national marketing teams and external sources in order to:
Update contact records for recent Board appointments
Note promotions and significant accomplishments
Identify contact transitions to new companies
Help build client organization charts for client service plans
Conduct data integrity audits
Database extraction from hoovers, onesource etc.
Work on secondary research related to marketing database
Support the review and cleansing of imported contact lists
Remove duplicate contact records in CRM and across imported lists
Ensure CRM is updated for contacts related to clients on the client master
Help define data quality metrics for contact information and provide periodic updates
Additional responsibilities may include:
Assisting in ensuring proper updates to contact records based upon US Deloitte Champions and relationship owner approvals for opt-in to programs/events/communications
Provide reports to pursuit managers and client service professionals on an as-needed basis.
Support the identification of executives at client targets and identify key Deloitte resources who have relationships with these contacts
Proactively look for ways to use the reporting system (business warehouse) for analytics and reporting of campaign/program results
Understand risk factors related to contact information based upon attest and restricted entity clients
Desired Profile
Any Graduate Or Any Post Graduate(MBA-Marketing would be preferred).
2 to 4 years of work experience is required.
Experience 0 Years
Industry Type IT-Software/ Software Services
Role DBA
Functional Area ERP, CRM
Location Hyderabad / Secunderabad
Keywords Brand Management, Business Development, Proposal Writing, Sales & Marketing
